Who can use RDC?
Any Member who:
- Has a good standing account
- Is 16 plus years of age
- Is enrolled in online banking
- Has an active account with FAFCU
- Has not previously abused RDC or evasive NSF items
What are the steps for approval?
Members must meet the standard requirements listed above, and then apply for RDC thru the mobile app. Once the member requests access, a FAFCU employee will review the request to make sure they meet the above requirements and make a decision.
What are the check limits for RDC?
Review All Items: NO
Maximum amount per item: $999.99
Maximum amount per day: $2,500.00
Maximum rolling 30-day amount: $25,000.00
Item Review Amount: $750.00
Check hold policy for RDC
At this time, we do not hold RDC checks, checks that need reviewing may require a hold according to FAFCU checking hold policy. This gives us the opportunity to review the check before we process it. Check holds will folow Reg CC and release $200 after 24 hours.
How are "on us" checks processed?
As the checks are submitted to our Check 21 solution (Check Logic) as soon as the member hits submit, the check will process like a typical outside check.
Can all checks be deposited via Remote Deposit Capture?
All checcks are eligbile to be deposited using RDC as long as the items are a U.S. check and have a fully enconded MICR line (the numbers and symbols at the bottom of the check: they inlcude the routing number, account number, and serial/check number). International (example: Canadian) checks are not eligible. As always, international items must be deposited through a branch office.
What types of checks can I deposit?
Only checks made payable to the owner(s) of your account and drawn on a financial institution in the United States are eligible for deposit with Mobile Remote Deposit.
What happens to the checks after I scan them?
Checks will be processed as if it were a paper item brought into the credit union. You are required to keep the physical checks in a secure location for 30 days. After that time, they must be destroyed using a shredder or incinerator.
What is the cut-off time for processing the checks?
Checks may be deposited at any time. Our system is set to post checks at 8:30, 12:00pm, 4:00pm, and 11pm.
What happens if I deposit a check mroe than once?
You the member are responsible for the duplicate. The remote deposit capture module has built-in safeguards to prevent the same item from being deposited more than once online. However, if a check is deposited online and at a branch, our backend system will detect the duplicate check. The amount of the duplicate item will be debited from your account.
Which mobile devices does Mobile Remote Deposit work with?
This product works with all iPhone and Android devices.
Is there a charge to use Mobile Remote?
Forest Area Federal Credit Union offers this product to our members free; however, there may be wireless carrier fees from your provider.
How do I access Mobile Remote Deposit?
Before you can access Mobile Remote Deposit, you must first be enrolled in Forest Area Federal Credit Union's online banking program. Then, you can download our Mobile Banking app from your phone. Once you've downloaded the app, you will see an option called "Move Money". This is where the Remote Deposit program is stored. You will then be promoted to choose which account you want to deposit the check to, the amount of the check and then you will proceed to take a picture of the front and back of your check. You must be sure to endorse the back of your check.
How do I know that a deposit was made?
All images processed for deposit through Mobile Remote Deposit will be treated as "deposits" under your current Membership and Account Agreement with us and will be subject to the terms of the MEmbership and Account Agreement. When we receive an image, you will receive a confirmation through the Mobile Remote Deposit service that the deposit has been submitted.
When will my deposit be credited to my account?
The total amount of daily checks deposited, less any holds, up to your available limit will be immediately credited to your account following the next scheduled posting.
Are deposits made through Mobile Remote secure?
All Forest Area Federal Credit Union online products are secure. Forest Area Federal Credit Union recommends that you always password protect your mobile device and not share your password with anyone.