The most common types of scams will target you through fake emails, text messages, voice calls, letters or even someone who unexpectedly shows up at your front door. No matter which technique the scammer uses, here are 5 things to look for:
If you authorize a transfer or send money to a scammer, there’s often little we can do to help get your money back, so remember these 5 red flags that signal a possible scam and stay alert for scams!
Every member is automatically enrolled in Falcon Alerts.
Our system tracks your VISA credit card and debit Mastercard transactions, and notifies you if there is ever any suspicious activity detected. If your card is flagged for fraud you may experience a temporary block for your protection.
Make sure to return our call as soon as possible to take the necessary steps to secure your account.
Keep in mind that you may not recognize the phone number from Falcon. Alerts, as it won't be from an FAFCU number, but you can always call Faclon Alerts directly at 888-241-2440 with any questions.
Stay alert of your account usage and receive text messages regarding your account. To enroll in Text Banking follow these steps:
2. Login to your account
3. Go to the my accounts tab, then click text banking - enroll in text banking
4. Follow the steps to complete set up.
Set the terms for when, where, and how your cards are used. Plus lock/unlock your card in seconds. To get started, follow these steps:
Trust your gut. If something seems like it doesn't look right, it may be a scam. You can always reach out to us if your not sure!
Download Our Mobile App
You can now easily manage your card activity and security from our mobile app. Temporarily lock your card or report your card as lost or stolen by downloading our mobile app. To lock or report your card follow these steps:
Lost or stolen VISA Credit Card 1-888-241-2510 (OR) if outside USA: 1-727-227-9012
Lost or stolen Debit Mastercard: 1-888-241-2510 (OR) if outside USA: 1-727-227-9012
For cardholder services during business hours call 231.879.4154
Give us a call at 231-879-4154, connect with us through Evergreen, or visit your nearest branch to make sure your account has been secured, or to get a new card and take additional steps, if necessary.
Credit Card Fraud